Velunia

Terms of Service

Last updated: July 17, 2026

1. Introduction

Welcome to Velunia ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website https://www.getvelunia.com (the "Site") and our products and services (collectively, the "Services").

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Site or Services.

2. Products and Orders

Order Acceptance

We reserve the right to accept or reject any order placed through the Site. We may also limit the quantity of products we provide to you.

Pricing

All prices listed on the Site are in USD and do not include taxes or shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.

Payment

You agree to provide accurate payment information and authorize us to charge your chosen payment method for the total amount of your order, including taxes and shipping fees.

3. Shipping and Delivery

We will make reasonable efforts to ship your order within the timeframe specified on the Site. Delivery times may vary based on your location and shipping method.

We are not responsible for delays caused by third-party shipping carriers, customs, or other factors beyond our control.

4. Returns and Refunds

You may return unused products within 30 days of purchase for a full refund. Please contact us at hello@getvelunia.com to request a return authorization.

Shipping costs are non-refundable unless the return is due to a defect in the product.

5. Intellectual Property

All content on the Site, including text, images, logos, and trademarks, is the property of Velunia or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or modify any content on the Site without our prior written permission.

6. User Conduct

You agree not to use the Site or Services for any illegal or unauthorized purpose. You may not:

  • - Violate any laws or regulations
  • - Infringe on the rights of others
  • - Interfere with the operation of the Site or Services
  • - Attempt to gain unauthorized access to the Site or Services

7. Limitation of Liability

Velunia shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, including but not limited to loss of profits, data, or goodwill.

8. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Site. Your continued use of the Site or Services after any changes indicates your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

hello@getvelunia.com